Return and Exchange Policy at Nikkomaterial.com:

1. Cases eligible for exchanging goods:

  • Products with structural defects due to the manufacturer’s production process.
  • Damages caused during transportation leading to changes in the product’s shape or breakage.

2. Cases not applicable for exchanging goods:

  • Products not supplied by Nikkomaterial.com and without proof of origin (invoice, purchase time).
  • Products that have been used or impacted by the buyer, leading to damage.

3. Exchange process:

  • After meeting the conditions for exchanging goods at Nikkomaterial.com, please contact Nikkomaterial.com for assistance.
  • Upon receiving the information and checking the conditions, if you meet the requirements, Nikkomaterial.com will provide immediate and timely assistance.

4. Return policy:

  • Cases eligible for returning goods are similar to those for the exchange policy.
  • Products with structural defects due to the production process or damages during transportation leading to changes in shape or breakage.

5. Cases not accepted for returning goods:

  • Products impacted by the user resulting in damage or changes in shape.
  • Used products.
  • Nikkomaterial.com does not accept returns or refunds for personal reasons such as no longer liking the product, changing one’s mind, or other personal reasons.

6. Return and refund process:

  • After meeting the conditions for returning goods at Nikkomaterial.com, please contact Nikkomaterial.com for assistance.
  • Upon receiving the information and checking the conditions, if you meet the requirements, Nikkomaterial.com will provide immediate and timely assistance.