Return and Exchange Policy at Nikkomaterial.com:
1. Cases eligible for exchanging goods:
- Products with structural defects due to the manufacturer’s production process.
- Damages caused during transportation leading to changes in the product’s shape or breakage.
2. Cases not applicable for exchanging goods:
- Products not supplied by Nikkomaterial.com and without proof of origin (invoice, purchase time).
- Products that have been used or impacted by the buyer, leading to damage.
3. Exchange process:
- After meeting the conditions for exchanging goods at Nikkomaterial.com, please contact Nikkomaterial.com for assistance.
- Upon receiving the information and checking the conditions, if you meet the requirements, Nikkomaterial.com will provide immediate and timely assistance.
4. Return policy:
- Cases eligible for returning goods are similar to those for the exchange policy.
- Products with structural defects due to the production process or damages during transportation leading to changes in shape or breakage.
5. Cases not accepted for returning goods:
- Products impacted by the user resulting in damage or changes in shape.
- Used products.
- Nikkomaterial.com does not accept returns or refunds for personal reasons such as no longer liking the product, changing one’s mind, or other personal reasons.
6. Return and refund process:
- After meeting the conditions for returning goods at Nikkomaterial.com, please contact Nikkomaterial.com for assistance.
- Upon receiving the information and checking the conditions, if you meet the requirements, Nikkomaterial.com will provide immediate and timely assistance.